WHY CHOOSE CUSTOMER OWNED BANKING?

Australiaʼs mutual banks, credit unions and building societies provide a genuinely consumer focused way of banking.

We bring a fundamentally different model to the market, a model where customer interests always comes first.

WHAT'S THE DIFFERENCE?

Customer-owned banking is profitable but puts customer benefit ahead of profit maximisation. Because of that, we have a deep community engagement and strong customer loyalty.

4 Million Customers

$104 Billion in assets

We're Regulated in the same way as the major banks

Our home loans are award winning and market leading

Market leading customer satisfaction

Large ATM network across Australia

STRONG AND SECURE?

Yes. Our sector has $104 billion in assets. We have 4 million Australians as customers who have mortgages, deposits, transaction accounts and credit cards with us.

Mutual banks, credit unions and building societies are all Authorised Deposit-taking Institutions (ADIs), just like the big 4, regulated the same way by APRA under the Banking Act 1959.The Government guarantees deposits of up to $250 000 held at all ADIs.

FIND OUT MORE ABOUT OUR INSTITUTIONS